The Logitech Wireless Keyboard Is Not Working While The Mouse is Working Fine is a problem many Logitech users face. If you are one of those, do not worry; we are here to help.
First, check the battery levels in the keyboard; if they are low or depleted, replace or recharge them. Ensure that the USB receiver is securely connected and not damaged. Try reconnecting the keyboard by re-syncing it with the receiver. Additionally, check for any software updates or driver issues related to the keyboard. If the problem persists, troubleshooting steps like reconnecting the USB receiver or trying a different USB port may help identify the root cause. If these do not help, it is wise to seek professional assistance.
10 Tips To Fix Logitech Wireless Keyboard Not Working But Mouse Is Issue?
1. Check Battery Levels
Begin by ensuring your keyboard has sufficient battery power. Low batteries might lead to connectivity problems.
2. Check The USB Receiver
Inspect the USB receiver connected to your computer. Ensure it’s securely plugged in and not damaged.
3. Resync The Keyboard
Resyncing the keyboard with the receiver can establish a stable connection. Follow Logitech’s instructions for resyncing. To do this, Unplug the USB receiver from your computer and replug it after waiting for a while. After this, press a button to start the pairing process. Refer to the Logitech user manual for all the information regarding this.
4. Perform a Reset on the Keyboard
A keyboard reset might be necessary to fix the Logitech keyboard not working, but the mouse is working fine issue. Find the reset button and follow Logitech’s guidelines to perform the reset.
5. Update the Keyboard Drivers
Outdated drivers can cause malfunctions. To update your keyboard drivers, visit the device manager and right-click the keyboard under keyboards, and from there, update the drivers. You can either select automatic updates or search for the updates through your browser.
6. Disable Off Keys
Disabling Off Keys in the Logitech Setpoint software can resolve certain issues. Adjust the settings to see if it makes a difference.
7. Reinstall the Logitech Software
Uninstall the Logitech software, restart your computer, and reinstall the latest version from Logitech’s official website.
8. Restart HID
Human Interface Device (HID) is crucial for input devices. Restart the HID service in your computer’s Device Manager. Disable the HID for a few moments and then enable it again and see if it makes a difference.
9. Inspect For Physical Damage
Carefully examine your keyboard for any physical damage. Damaged keys or components might be the culprit.
10. Seek Professional Assistance
If all else fails, consider seeking professional help. Our Experts at Tech City can diagnose and fix the problem.
Conclusion
Resolving the Logitech wireless keyboard not working while the mouse is working demands a systematic approach. Following these steps increases the chances of identifying and fixing the problem. Remember, seeking professional assistance is always an option if DIY solutions don’t suffice. Tech City aims to empower you with the knowledge to get your Logitech wireless keyboard back to its efficient self.
For more information, refer to the FAQ section below.
Frequently Asked Questions
Q1. How do you fix an unresponsive wireless keyboard?
To fix an unresponsive wireless keyboard, first, check if it’s properly connected. Replace or recharge the batteries, and if the issue persists, try re-syncing the keyboard with the computer. Ensure there’s no interference from other wireless devices, and update or reinstall the keyboard drivers.
Q2. Why can’t I connect my Logitech wireless keyboard?
If you can’t connect your Logitech wireless keyboard, start by checking the USB receiver connection. Try using a different USB port, and ensure the keyboard is within the recommended range. Re-sync the keyboard with the receiver, replace batteries, and update Logitech Options software if applicable.
Q3. Why is my wireless keyboard not typing?
If your wireless keyboard is not typing, check the battery levels and replace or recharge them. Re-sync the keyboard with the computer, ensuring a stable wireless connection. If the issue persists, check for driver updates or reinstall the keyboard drivers. If none of these solutions work, consider contacting customer support for further assistance.
