Black screen is a common issue on Dell laptops with Windows 11. It can be due to several reasons, like overheating devices, display issues, hardware failure, power supply problems, windows installation issues, etc. Due to this issue, you may suffer from data loss, which is obviously a big inconvenience, particularly for people whose laptops are their offices. But you don’t need to worry. There’s a way out of this problem. Here’s how to fix the Dell laptop black screen issue:
- Restart your laptop
- Reboot graphics drivers
- Scan the laptop for malware
- Connect to an external monitor
- Update windows
- Factory reset your Dell laptop
To understand how they can help the Dell black screen problem, let us look into these ways in more detail.
6 Ways to Fix the Dell Laptop Black Screen Issue
Here is what you can try to get your laptop’s screen back to normal:
1. Restart Your Dell Laptop
Sometimes, a simple restart helps resolve the Dell laptop with a black screen issue. The system needs a simple reboot to get back on track. To do that, simply restart the device. If you can’t reach the Restart option due to the black screen, you can try pressing Ctrl + Alt + Delete at once. This will bring a few options on the screen. Make sure to press the Shutdown button. If this doesn’t work, you can try long pressing the power button.
2. Update Graphics Drivers
The black screen issue can also be due to outdated graphic drivers, which need to be updated. To carry out this step, you will need to connect the laptop to an external monitor. Once connected, Go to the Control Panel on your computer, then to System and Security. There, you will see Device Manager and then Display adapters. Here, select the Update Driver option and let the computer do the rest for you.
3. Scan the Laptop for Malware
This is one of the common ways to fix a Dell laptop with a black screen. Malware is the common reason behind black screens. Therefore, you should immediately check your laptop for any such issues. The damage can extend far beyond the black screen if not treated on time. Scan your device for malware, and if you find any, take the necessary steps to remove it.
4. Connect to an External Monitor
Many times, the black screen issue is due to a damaged LCD screen or internal cables. This can be figured out by connecting the laptop to an external monitor. For that, you simply need to connect the monitor to the laptop using an HDMI cable. If the monitor lights up after restarting the laptop, take it as a confirmation sign of a malfunctioning LCD screen. The best solution is to take your laptop to a repair shop for a quick repair. This will prevent the laptop from any further damage.
5. Update Windows
An un-updated Windows, and in many cases, recently updated Windows, can be the reason for a Dell laptop’s black screen. The reason is mostly failed Windows update. In that case, you can simply use the option Uninstall Updates, which can be found in WinRE. After this step, make sure to restart your laptop to ensure it works.
6. Factory Reset Your Dell Laptop
You can count on it as a last resort; however, beware that you will lose all your files and data. Turn to factory resetting only if you have tried all other ways to fix the black screen, and none have worked. Often, a corrupted file is the reason behind the black screen. If that’s the culprit in your case, it will get better right after the reset. Just go to the Settings and then Update & Security. From there, find the Reset option and click on it. An external monitor will help in carrying out this step. For more help, consider contacting professional dell computer repair services.
Conclusion
The above-mentioned methods work great when your Dell laptop with Windows 11 shows a black screen. If other methods do not work, a factory reset will definitely come in handy. But if you fail to address the problem yourself, it’s recommended that you take your device for Dell laptop repair. You can rely on Tech City for all kinds of laptop repairs and replacements. Our expert technicians are trained in troubleshooting and repairs.
Frequently Asked Questions
How to start a Dell laptop with a black screen?
Press the power button and hold it for 15 to 20 seconds. This will drain any residual power. After that, you can connect the battery to your Dell laptop. If it fails to boot into Windows, you must take it for repair.
How to turn on a Dell laptop without the power button?
You can either turn it on using an external keyboard or enable “Wake-on-LAN” in the BIOS to send a signal to your laptop.
What can be the cause of a Dell laptop with a black screen?
It can be due to various reasons. But the main reason behind the black screen is missing or malfunctioning drivers.
